A: Stone Corp. Hi, Mary speaking. 隱四通公司, 您好，我是Mary。
B: Hello, I’d like to speak to Mr. Hunter, please. 你好，我想找Hunter先生。
A: May I ask who is calling, please? 請(qǐng)問您是哪位？
B: My name is Herbert Wood of IBM Computer Company. 我是IBM電腦公司的Herbert Wood.
A: Thank you, Mr. Wood. One moment, please… (into PBX) Mr. Hunter, Mr. Wood of IBM Computer Company is on the line. 謝謝，Wood先生，請(qǐng)稍等。（打內(nèi)線電話）Hunter先生，IBM電腦公司的Wood先生找您。
C: Can you find out what he wants? 你可以問他有什么事嗎？
A: Yes, Mr. Hunter. (to caller) I’m sorry to have kept you waiting, Mr. Wood. Mr. Hunter is rather busy right now and would like to know what you wish to speak to him about.
　好的，Hunter先生。（對(duì)來電者說）對(duì)不起Wood先生，讓您久等了。Hunter先生現(xiàn)在非常忙，他想知道你有什么事對(duì)他說。
B: Yes, I want to buy some computer software and talk about developing some other software. I don’t know whether he is interested in that or not? 是的，我想買一些計(jì)算機(jī)軟件，另外再談一談開發(fā)一些其它的軟件。我不知道他是否有興趣。
A: I see. Thank you very much, Mr. Wood. Would you wait a moment, please? (to PBX) Mr Hunter, Mr. Wood wants to buy some computer software.
　我明白了，非常感謝， Wood先生。請(qǐng)你等一下好嗎？（打內(nèi)線電話）Hunter先生，Wood先生想買一些計(jì)算機(jī)軟件[email=http: //www.enwaimao.cn/trade/learning/200803/6429.html]。[/email]
C: I see. Put him on line two.　 好的，請(qǐng)轉(zhuǎn)到2號(hào)線。
A: Yes, Mr. Hunter. (To caller) Mr. Wood, I’m very sorry to have kept you waiting. I’ll put you through to Mr. Hunter.　
　好的，Hunter先生。（對(duì)來電者）Wood先生，不好意思讓你久等了，我把你的電話接給Hunter先生。
A: Good afternoon, Sales Department. May I help you? 下午好，銷售部，我能幫你什么忙嗎？
B: Could I speak to Mr. Bush, please? 可以和Bush先生說話嗎？
A: I’ll see if he is available. Who shall I say is calling, please? 我要看一看他是否在。請(qǐng)問我得告訴他誰打來的？
B: John Smith.
A: Hold the line, please. Mr. Bush is in a meeting with the Managing Director at the moment, I’m afraid. Can I help you?
請(qǐng)別掛機(jī)，Bush先生正在和總經(jīng)理開會(huì)，我可以幫你忙嗎？
B: Well, I want to discuss with him the new contract we signed last week. 好的，我想跟他討論一下我們上星期簽訂的合同。
A: I don’t think the meeting will go on much longer. Shall I ask him to call you when he is free? 我想會(huì)議不會(huì)開得太久，我讓他有空給你打電話，好嗎？
B: Yes, that would be easiest. 是的，那樣最好了。
A: Could I have your name again, please? 請(qǐng)?jiān)僖淮胃嬖V我你的姓名，好嗎？
B: Yes. It’s John Smith.好的，我叫John Smith。