日期:2007-06-25 11:52
常常會(huì)問(wèn):“can not you do better than that?”對(duì)此發(fā)問(wèn),我們不要讓步,而應(yīng)反問(wèn):“what is meant by better?”或“better than what?”這些問(wèn)題可使進(jìn)口商說(shuō)明他們究竟在哪些方面不滿意。例如,進(jìn)口商會(huì)說(shuō):“your competitor is offering better terms.”這時(shí),我們可繼續(xù)發(fā)問(wèn),直到完全了解競(jìng)爭(zhēng)對(duì)手的發(fā)盤(pán)。然后,我們可以向?qū)Ψ秸f(shuō)明我們的發(fā)盤(pán)是不同的,實(shí)際上要比競(jìng)爭(zhēng)對(duì)手的更好。如果對(duì)方對(duì)我們的要求給予一個(gè)模糊的回答,如:“no problem”,我們不要接受,而應(yīng)請(qǐng)他作具體回答。此外,在提問(wèn)前,尤其在談判初期,我們應(yīng)征求對(duì)